Filed under: A/B Testing, Actionable Insights, Algorithms, Analytics, Behavioural Targeting, Business Intelligence, CRM, Call Centre Data, Cloud Computing, Data, Datarati, Email Marketing, Lead Generation, Lead Nurturing, Lead Scoring, Loyalty, Marketing Automation, Multivariate Testing, Optimisation, Predicitive Modelling, Segmentation, Software as a Service, Statistics, Surveys, Technology, Testing, Web Analytics | Tags: Behavioural Data, Datarati, Elevator Pitch


I got asked this morning at an Ad-tech event in Sydney what our company ‘Datarati’ does in 30 seconds or less so here goes the elevator pitch:
Datarati helps smart marketers unlock the value of digital behavioral data, by allowing them to execute more personalised and effective email marketing and web personalisation through the use of a marketing automation database (MAD).
Today’s smart data-driven marketers use a MAD to leverage the wealth of demographic/profile data and implicit/behavioural data that online visitors and customers generate as they react to a company’s digital marketing campaigns and interact with its landing pages, microsites and websites.
By centralising all this data into a MAD, marketers can now access and have full visibility into all multi-channel campaign data including:
- Email Marketing data
- Paid Search data
- Paid Display data
- Landing Page, Microsite, Website data
- Social Media data (twitter, facebook, linkedin)
- Telemarketing data (customer service + support)
Why is this so exciting for marketers?
Well today, marketers are living in Excel Hell! They try to collect and collate multiple data sets in Microsoft Excel which are delivered to them by their multiple rostered agencies and or vendors.
With all of these data silios created how can marketers know which channels are most effective in driving leads, opportunities and ultimate conversions/revenue for their organisations?
With a MAD all of this data is centralised into one database where the marketer can execute digital campaigns from end-to-end including:
- Data Segmentation aka List building (Demographic + Behavioural) data
- Email, Form + Landing page creation & execution
- Data Scoring
- Data Nurturing (Drip based Acquisition, Retention, Loyalty Campaigns Campaigns)
- Data Testing / Optimisation
- Reporting & Analytics
- Integration into their CRM database for closed loop ROI reporting & analysis e.g. Salesforce.com, Netsuite, Microsoft, Oracle, Siebel, SAP, etc.
Oh and P.S you need no IT involvement or support as the MAD is delivered as Software as a Service (SaaS) over a web browser
and payable by the number of records you have in your database.
I speak quickly, so there goes my 30 seconds
Also, we are holding the “DATA”‘ event of the year for all Digital Marketers and their Digital Agencies in Sydney in a few weeks time.
Email me if you’re interested in attending!
Filed under: A/B Testing, Datarati, Multivariate Testing, Testing, Web Analytics | Tags: Google Website Optimser

The Website Optimiser team have also been busy introducing an Experiment API and a new reporting feature called over time charts.
Website Optimiser allows you to test page variations on your site to find out which content and design drives the most sales and leads for you.
More: http://conversionroom.blogspot.com/2009/10/new-website-optimiser-features-just.html
Filed under: A/B Testing, Multivariate Testing, Search, Testing | Tags: Google Adplanner, Google Insights for Search, Google Website Optimiser
The latest episode of Data Driven Discussions focuses on two of Avinash’s favorite tools in addition to Google Analytics and Google Website Optimizer: Insights for Search and Ad Planner.
More: http://analytics.blogspot.com/2009/07/new-ddd-episode-tools-for-marketers.html
Filed under: A/B Testing, Datarati, Multivariate Testing | Tags: Eyetracking
![]()
![]()
A technician in a black lab coat gazed at the short, middle-aged man seated inside the Walt Disney Company’s secretive new research facility here last week, his face shrouded with eye-tracking goggles. Read ESPN.com on that BlackBerry, she told him soothingly, like a nurse about to draw blood. “And have fun,” she added, leaving the room.
In reality, the man’s appetite for sports news was not of interest. (The site was a fake version anyway.) Rather, the technician and her fellow researchers were eager to know how the man responded to ads of varying size. How small could the banners become and still draw his attention?
A squadron of Disney executives scrutinized the data as it flowed in real time onto television monitors in an adjacent room. “He’s not even looking at the banner now,” said Duane Varan, the lab’s executive director. The man clicked to another page. “There we go, that one’s drawing his attention.”
Full Story: http://www.nytimes.com/2009/07/27/technology/27disney.html?_r=2&ref=business
Filed under: A/B Testing, Forms, Multivariate Testing, Optimisation, Testing | Tags: Landing page copy, Landing page design, Optimising Copy

Here is a great post and video from the guys at Market Motive via Grokdotcom.
The 10 Steps to Optimising Landing Page Copy
1.) Headlines
2.) First Mental Images
3.) WIIFM
4.) Check for We-We
5.) Remove the black words
6.) Reformatting for readability
7.) Improve your verbs
8.) Wording in links and calls to action
9.) Words exist in others places than just your copy
10.) When all else fails – use the sucking wind checklist
More: http://www.grokdotcom.com/2009/05/22/optimizing-website-landing-page-copy/
Filed under: A/B Testing, Forms, Multivariate Testing, Testing | Tags: Hiconversion, Multivariate Testing, Testing Calculator
![]()
I came across this great little calculator from Hi-Conversion today.
If you’re looking to run a multivariate landing page test and want to know how long you’ll need to get a statistically relevant sample size, then have a play with this simple online calculator.
More: http://www.hiconversion.com/ajax/public/test-duration-calculator-for-adaptive-multivariate-test.htm
Filed under: A/B Testing, Multivariate Testing | Tags: Steve Krug, Useability

Steve Krug’s book “Don’t Make me Think”. Read a sample chapter on “how we read” .
Give this very readable book to anyone who needs a bit of a nudge to understand why usability, usability practices and an customer experience design processes make sense and improve landing page conversions.
DoubleClick data shows a strong correlation between larger creative sizes and results, such as higher interaction rates and click-through rates.
So, this large format unit by Las Vegas Convention & Visitor’s Authority and R&R Partners is sure to please. You can view the impressive 976×250 creative in their gallery here, or by clicking the screenshot below.
More: http://www.doubleclick.com/insight/blog/archives/doubleclick-rich-media-and-video/see-the-big-creative-for-las-vegas.html
Filed under: A/B Testing, Multivariate Testing, Research, Statistics | Tags: Consumer Behaviour, Free User Testing, Optimisation, Usertesting.com
Are you looking for some fast and cost effective user-testing so you can start implementing and actioning these insights?
Check out http://www.usertesting.com
Filed under: A/B Testing, Multivariate Testing, Testing, Web Analytics | Tags: Google Website Optimiser, Google Website Optimizer

The Website Optimizer blog recently announced the winners of their Website workout contest. Checkout of a couple of videos of the winners below.
100 year old candle company, used Website Optimizer to boost their conversions by 20% and increase online sales.
Watch the video here: http://au.youtube.com/watch?v=8Qdumh4B1CI
Outrigger Hotels & Resorts used Website Optimizer and increased conversions on their website by nearly 7%.
Watch the video here: http://au.youtube.com/watch?v=7lwIk5lZGkQ
