Filed under: Web Analytics
Real-time analytics startup Chartbeat is making two big announcements today. The first should be pretty obvious to anyone who uses the service — it’s unveiling a big redesign. And it’s not stopping there, since the second announcement is a $9.5 million Series B round of funding.
The redesign is pretty similar to the preview that I saw about a month ago. The big goal is to start providing numbers that go beyond how many people are looking at a website or article at a given moment. So at the top of the new dashboard, in addition to the familiar meter showing the number of concurrent visitors to a site, there’s a new widget telling you how much time visitors have spent engaged on the site in aggregate — for example, I learned that by the middle of the Sunday afternoon, TechCrunch readers that day had collectively spent two years and six months engaged with our content (which is kind of scary). It also shows the average engagement time per user and per page.
The new dashboard also highlights content that’s getting unusual attention in some way — not just by pure pageview count, but say if a page is seeing a lot of traffic from search, or from social networks. Traffic to the whole site is also broken down based on type (specifically direct traffic, links, social, search, and internal) and compared to the traffic seen by similar sites. Chartbeat is also launching a new dashboard focused specifically on social network engagement, and it’s beta testing a feature to track visitor data for your iPhone app.
More: http://techcrunch.com/2012/04/16/chartbeat-redesign-series-b
Filed under: Web Analytics
In this presentation, Professor Peter Fader illustrates a remarkably simple but powerful model to predict future repeat purchasing patterns in a standard spreadsheet environment. The particular focus here is on non-profits trying to project donations, but it’s broadly applicable to many other B2B and B2C companies as well. Beyond the performance of the model, this talk also offers useful insights about data management and managerial diagnostics for model assessment.
Professor Fader also discusses the gap between academic research and industry use of marketing data. As the Co-Founder of the Wharton Customer Analytics Initiative, he shares how this initiative uses an innovative crowdsourcing process to develop new statistical methods and apply them across a wide range of industries.
Filed under: Analytics, Datarati, Datarati.TV, Video, Web Analytics | Tags: Google Analytics, Video
http://online-behavior.com/googleanalytics/myths
Filed under: Social Media, Web Analytics | Tags: Google Analytics, Social Media
Justin Cutroni talks to Daniel Waisberg about Google Analytics best practices, latest developments, and the future of the Web Analytics industry.
Justin starts by discussing the latest Google Analytics developments and the reasons behind them. According to him:
Google is really listening to us as a community, as marketers and Analysts, on what we are trying to measure and what behavior we are trying to understand, and they are trying to give us the tools that really attack those problems.
He then discusses best practices on designing Google Analytics accounts, which is a process of translating business goals into product implementation. He shares valuable tips for newbies on how to get started with Google Analytics: what to look for and powerful techniques that are usually missed.
More: http://online-behavior.com/googleanalytics/justin-cutroni
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In this presentation, delivered at the Google Analytics Users’ Great Event New York 2011, Corey Koberg discusses Social Media measurement using Google Analytics. He starts by talking about what is available from an analysis and collection point of view, social segmentation, social campaign tracking and mobile social interactions.
Corey presents stats on the rise of Social and the challenges that it brings to interaction measurement. One specific set of reports that exist on Google Analytics is the Social Interaction Analytics, which attempts to track social actions within websites. Corey discusses implementation best practices in order to produce accurate and clean data and also analysis tips.
More: http://online-behavior.com/googleanalytics/social-media-measurement
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Digital Analytics is the measurement, collection, analysis and reporting of digital data for the purposes of understanding and optimizing business performance.
Let’s estimate there are 20,000,000 Google Analytics accounts. Of those, let’s assume 60% of the accounts are active and 70% of the active accounts are small and mid size businesses. That leaves 8,400,000 companies. That’s a lot.
Taking a US focused view… According to Google only about 37% of American small businesses have a website. That means that there are 63% of small businesses don’t have a website. It’s probably safe to say they don’t know about web analytics either!
Let’s just agree that there are a LOT of people out there that don’t know what web analytics is or how to do it.
On the other hand, group number 1, the group that talks about Digital Analytics, is relatively small. Just look at the number of unique folks on twitter posting under the #measure hash tag.
We have a massive number of businesses that are doing Web Analytics while our core industry is focusing on Digital Analytics.
More: http://online-behavior.com/analytics/rethinking
In this presentation, delivered at the Google Analytics Great Users’ Event New York 2011, Phil Mui (Lead Product Manager for Google Analytics), walks us through the evolution journey that brought Google Analytics to where it is today.
Phil starts the presentation from 2005, when Google acquired Urchin in order to build Google Analytics. He describes the interactions that improved the product, first from a UI perspective and then from a structure and feature-wise perspectives.
More: http://online-behavior.com/googleanalytics/history
Filed under: #mktgcloud, Datarati, Datarati.TV, Video, Web Analytics | Tags: Marketing Dashboards
In this presentation, delivered at the eMetrics Marketing Optimisation Summit San Francisco 2011, Jennifer Veesenmeyer, a leading analytics consultant, look at best practices, worst examples, leading indicators and the agony of being lulled into a sense of complacency. Her conclusion: Your dashboards can be business changing and action inducing.
What’s on your dashboard? Are the Key Performance Indicators you chose three years ago still telling you what you need to know? Does having all the dials and gauges shine a steady Green take off the edge of optimization and stopped you from drilling down into the details?
Watch Now! http://online-behavior.com/emetrics/marketing-dashboards
Google Inc. (GOOG), owner of the world’s most popular search engine, will sell an analytics service for online advertisers, in a direct challenge to offerings from International Business Machines Corp. (IBM) andAdobe Systems Inc. (ADBE)
Google Analytics Premium costs $150,000 a year and gives increased processing power, phone support and the ability to measure the impact of a new campaign within four hours of posting it online, said Amy Chang, director of product management, in an interview.
Mountain View, California-based Google is adding new services catering to large businesses to lessen its reliance on online advertising. While a free version of Google’s analytics tool has hundreds of thousands of users, added features in the paid version may lure corporate clients who currently rely on services from IBM and Adobe, Chang said.
“Everyone is struggling to get better ad spend,” Chang said. “Google Analytics allows everyone across the board on a marketing team to be a data-driven marketer.”
