ClickTale recently launched its Real-Time Monitor, which enables you to see where visitors are coming from, and watch exactly what they are doing in Real-Time.
See precisely which pages they are browsing, as well as all their mouse moves, clicks, scrolling and keystrokes.
More: http://www.clicktale.com
The first-ever click heatmap that is interactive has been launched by Clicktale. It is seamlessly integrated with ClickTale’s Link AnalyticsTM. Now you can see everywhere your visitors’ click, even where they are not supposed to, along with innovative statistics on all link interactions.
More: http://blog.clicktale.com/2009/08/12/interactive-click-heatmap-joins-clicktale-heatmap-suite/
Filed under: Forms, Web Analytics | Tags: Clicktale, Form Analytics, Omniture
ClickTale, the world leader of In-Page Analytics, recently announced integration with the Omniture Genesis Network.
E-Business decision makers can now view site-wide analytics and drill down to see their customers’ actual online experiences, showing individual mouse movements, scrolls, clicks, and keystrokes, as well as aggregate behavioral reports.
ClickTale’s Visitor Session PlaybackTM provides insights into why customers succeed or fail online, which helps increase conversion rates and optimize overall online business success.
More: http://blog.clicktale.com/2009/02/25/clicktale-in-page-analytics-leader-partners-with-omniture/
Filed under: A/B Testing, Analytics, Data, Web Analytics, Websites | Tags: Clicktale, Craxy Egg, Ethnio, Google Analytics, Google Chatback, Google Internal Search, Google Website Optimiser, Survey Monkey, Tealeaf, Tell-A-Friend, Usability Test
Here’s a big problem with web design: If you want to make your website better at turning visitors into customers (or subscribers), you need to understand why most of your visitors are leaving!
But those people come and go without trace! How do you know what they wanted? How do you know what would have persuaded them to take action?
If you owned a real-life bricks-and-mortar store, this would be easy: You’d hear their objections. You’d be able to ask questions. You’d hear what they muttered as they headed for the door.
Capturing the voice-of-the-customer is more difficult with the web, but it can be done. Here are 14 free tools to get you started!
http://www.conversion-rate-experts.com/articles/understanding-your-visitors/
The Conversion Report reveals how many visitors:
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Landed on the page containing the online form
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Left without even touching the form
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Started filling-in some information
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Left in the middle without even try to submit the form
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Attempted to submit the form
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Left after trying and failing to submit the form
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Successfully completed the form
Read the entire post here.
