Filed under: CRM, Customer Experience, Customer Lifecycle Marketing, Email Marketing, Marketing Automation, Marketing Cloud | Tags: LAUNCH
Pre-built customer journeys are finally here!
Improve your customer experience immediately way with pre-built customer journeys (assets & journey logic) for each stage of your customer lifecycle.
Are you looking for best practice campaign journeys to acquire new customers, onboard customers, engage customers, retain customers or win-back customers?
Everyone is talking about customer journeys but the struggle is real! Most organisations struggle to quickly design, build and implement customer journeys. Why? Talent and cost.
Introducing LAUNCH – powered by Datarati
What’s available:
Acquisition Journeys Options:
Journey Option 1: Prospect landing page, web form and a triggered email and/or SMS journey.
Journey Option 2: Prospect SMS opt-in of your email address journey.
Journey Option 3: Prospect Facebook web form and triggered email and/or SMS journey.
On-boarding Journey Options:
Journey Option 1: Customer welcome email and/or SMS journey.
Journey Option 2: Customer update your communication preferences email and landing page journey.
Journey Option 3: Customer welcome nurture 4 part email and/or SMS series journey.
Engagement Journey Options:
Journey Option 1: Customer 3 part email and/or SMS nurture series journey.
Journey Option 2: Customer Birthday or Anniversary email journey.
Journey Option 3: Customer Website visit triggered email and/or SMS journey.
Retention Journey Options:
Journey Option 1: Customer wish-list survey email to landing page to capture product/services preferences journey.
Journey Option 2: Customer survey email and/or SMS journey.
Journey Option 3: Customer who bought X also bought Y email and/or SMS journey.
Lapsed Journey Options:
Journey Option 1: Customer we want you back email and/or SMS journey.
Journey Option 2: Customer we miss you email and/or SMS journey.
Journey Option 3: Customer it’s been X days since last purchase email and/or SMS journey.
AUD$7,500 per journey ex GST